Published on Wednesday, May 16, 2018, at 5 a.m.
The anonymous letter reached Judy Kveton in March 2017. Nearly two months earlier, her husband's failed heart transplant at Baylor St. Luke's Medical Center had led to a week of follow-up surgeries, a pair of devastating strokes and then, his death. The donor heart that doctors had implanted in David Kveton was "just not acting right," Judy remembers the surgeon, Dr. Jeffrey Morgan, telling her hours before she decided to remove her husband from life support.
The letter mailed to her home in nearby Fort Bend County — one page, single-spaced and folded into an envelope with no return address — told a different story.

ABOUT THE SERIES

This story is the result of a collaboration between the Chronicle and ProPublica, an independent nonprofit newsroom based in New York. Mike Hixenbaugh is an investigative reporter for the Chronicle. Charles Ornstein is a senior editor at ProPublica.
'They turned us away'
Baylor St. Luke's in Houston was known for handling complex heart transplants. But when Travis Hogan was a patient there, he didn't know that the program was undergoing a series of dramatic changes. He never got his heart. Click here to read the story.
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It said St. Luke's has had some of the worst heart transplant outcomes in the country. It said other physicians had specifically voiced concerns about Morgan, the program's lead surgeon. And it said, despite "numerous complications, deaths, and poor outcomes," administrators had not done enough to correct the problems.
"I feel that David was not given the opportunity he deserved after struggling with his disease for so long."
Signed, "Concerned."
The note left Judy in tears. Although it didn't specify what went wrong with her husband's transplant, it made her doubt the reasons she and her husband chose St. Luke's more than a decade earlier, when his heart began to fail. The Houston hospital, which is affiliated with Baylor College of Medicine and the Texas Heart Institute, has long held itself out as one of the best in the world for heart surgery.